Question 1

What is SpringButiken's organization number and VAT number?

Accepted Answer

SpringButiken's organization number is 8410316247 and the VAT number is SE841031624701.

Question 2

What type of products does SpringButiken sell?

Accepted Answer

SpringButiken sells used and quality-controlled products.

Question 3

In which currencies are prices listed at SpringButiken?

Accepted Answer

Prices are listed in SEK, EUR, DKK, or NOK depending on the chosen country, and they always include VAT.

Question 4

How can I contact SpringButiken?

Accepted Answer

You can contact SpringButiken via email at info@springbutiken.com or visit their website at www.springbutiken.com. The address is Östra Madenvägen 9C, 174 53, Sundbyberg, Sweden.

Question 5

Vilka är SpringButikens köpvillkor?

Accepted Answer

SpringButikens köpvillkor reglerar bland annat betalning, leverans, returer och ångerrätt. Vi rekommenderar att du läser igenom våra fullständiga köpvillkor för en trygg och transparent shoppingupplevelse.

Question 6

Hur fungerar ångerrätten hos SpringButiken?

Accepted Answer

Du har full ångerrätt i 14 dagar från att du mottagit din vara. Produkten måste vara i väsentligen oförändrat skick. Returfrakten är helt gratis – SpringButiken står för kostnaden. Kontakta vovve@springbutiken.com för att initiera en retur.

Question 7

Hur hanterar SpringButiken mina personuppgifter?

Accepted Answer

SpringButiken följer GDPR och hanterar dina personuppgifter med största försiktighet. Vi samlar in data för att hantera dina beställningar, förbättra din shoppingupplevelse och uppfylla juridiska krav. Läs vår integritetspolicy för mer detaljerad information.

Question 8

Vad är fraktkostnaden och leveranstiden i Sverige och till övriga länder?

Accepted Answer

Standard PostNord shipping within Sweden starts from 59 SEK and is free on orders over 800 SEK. Delivery takes 1–2 business days. At checkout you can choose between several PostNord options – sorted from lowest to highest price – such as MyPack Collect Small (small parcel, service-point pickup), MyPack Collect (service-point pickup) or MyPack Home (home delivery). Every option shows an estimated delivery time and a short explanation. Free in-store pickup in Stockholm is also available, ready within 1 business day.

Question 9

What payment methods does SpringButiken accept?

Accepted Answer

SpringButiken accepts several secure payment methods via Klarna, including card payment, Swish, and invoice.

Question 10

What conditions apply to exercise the right of withdrawal?

Accepted Answer

The 14-day right of withdrawal applies when the product is in substantially unchanged condition. You have the right to examine the item but not to use it in a way that diminishes its value. Return shipping is always free when you return to SpringButiken.

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